Privacy Policy

1. Information We Collect

We collect information you provide directly and information collected automatically.

Information You Provide:

• Contact and quote request details: name, email address, phone number, business name, project description, and any other information you choose to share.
• Client project information: additional details needed to deliver services (e.g., branding assets, content, preferences), as outlined in your Project Agreement.
• Payment information: processed securely through third-party providers (we do not store full credit card details).

Information Collected Automatically:

• Usage data: IP address, browser type, device information, pages visited, time spent, and referral sources via cookies, web beacons, or similar technologies.
• Analytics: anonymized or aggregated data on site traffic and user behavior to improve our services.

We do not collect sensitive personal information (e.g., health, biometric, or precise geolocation data) unless voluntarily provided in a project context.

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries, provide quotes, and communicate with you.
• To perform and deliver our website design, development, hosting, and maintenance services.
• To process payments and manage client relationships.
• To improve the Site, personalize your experience, and analyze usage trends.
• For legal compliance, fraud prevention, and enforcing our Terms of Service.
• As otherwise described to you at the time of collection or with your consent.

We do not sell or rent your personal information to third parties for marketing purposes.

3. Sharing Your Information

We may share information in limited circumstances:

• With service providers and contractors who assist us (e.g., hosting providers, payment processors like Stripe, analytics tools like Google Analytics, email services). These parties are contractually obligated to protect your data and use it only for the services they provide.
• To comply with legal obligations, respond to subpoenas, court orders, or government requests.
• In connection with a business transfer (e.g., merger, acquisition).
• With your explicit consent or as directed in a Project Agreement.

We do not share data for cross-context behavioral advertising.

4. Cookies and Tracking Technologies

We use essential cookies for site functionality (e.g., remembering form preferences) and analytics cookies to understand visitor behavior and improve the Site.

You can manage cookies through your browser settings (most browsers allow you to block or delete them). Note that disabling cookies may affect site functionality. We do not currently respond to "Do Not Track" signals.

For more details, see our Cookie Policy (if you create one) or contact us.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, and you transmit information at your own risk.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Client project data is retained according to your Project Agreement.

7. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information.
• Opt out of certain processing (where applicable).
• Restrict processing or data portability.

To exercise these rights, call us at (630) 750-3055. We will respond within a reasonable timeframe and may verify your identity. Note that deleting data may impact our ability to provide services.

California residents may have additional rights under CCPA/CPRA—contact us for details.

8. Children's Privacy

Our Site and services are not directed to children under 18. We do not knowingly collect personal information from children. If we learn we have collected such data, we will take steps to delete it.

9. International Transfers

If you are outside the United States, your information may be transferred to and processed in the US (or other countries). We take steps to ensure appropriate safeguards are in place.

10. Changes to This Privacy Policy

We may update this Policy periodically. We will notify you of material changes by posting the new Policy with a revised "Last Updated" date. Your continued use of the Site after changes constitutes acceptance.

11. Contact Us

For questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:

Phone: (630) 750-3055 or (414) 315-2937